Your team is the heart of your company and I understand that their talents-and their happiness-are the driving forces behind your success.
I don't believe in the status quo; I do believe in challenging businesses and organizations to raise the bar to new heights every day to actively avoid stagnation.
I believe in zooming in on the big picture to bring every facet of your operation into focus because I know the little things make all the difference.
I've developed long-term relationships with a growing list of more than 100 clients worldwide. I combine their experiences with my own to help you identify your strengths and implement change.
You and your team members are your greatest assets. This means you already have the tools you need to succeed. I just coach you how to deploy them.
I know that success is something to smile about. I also know that you'll achieve it more quickly if you allow yourself to enjoy the journey that gets you there.
Today, most goods and a growing share of service are "made in the world", not just produced in just one country.
Source: OECD "Interconnected Economies, "2013 © OECD
Over 40% of the companies that were at the top of the Fortune 500 in 2000 were no longer there in 2010.
Source: Brain Sofis' Future of Business
Newspapers have lost $40 Billion in advertising revenue since 2000.
Source: Newspaper Association of America
"More than 70% of customers surveyed believe small businesses understand their customers better than large companies and provide a more personal customer service experience than large companies"
Source: Amercian Express Global Customer Service Barometer 2012